Frequently Asked Questions
Everything you need to know about shopping with Ashley Stewart.
What is the Ashley Stewart return policy?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of the purchase date. Please note that final sale items and intimate apparel are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can also track your status by logging into your account and visiting the 'Order History' section.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Ashley Stewart Credit Cards. We also offer Buy Now, Pay Later options through Klarna.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page to help you find the best fit for your curves. Our sizes typically range from 10 to 36.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are usually unable to make changes or cancellations. Please review your cart carefully before finalizing your purchase.